As a 2006 transplant from Chicago to the Texas Hill Country, I bring more than seven years of experience in the luxury custom home completion cycle to my career as a REALTOR. I have gone through the selling and buying process so many times that I can easily relate to the uncertainty and stress that can be present during real estate transactions. I also have a great love for the city of San Antonio and truly enjoy teaching those relocating here about this fabulous city and all it has to offer.
I believe in consistently providing my clients with the exceptional customer service that they expect and deserve. Essential to achieving this is communication with my clients. I strongly believe that providing ongoing updates throughout the buying and selling process is essential. Timely responses to my client's questions and attention to detail is and will always be one of my highest priorities.
My service does not begin or end with the transaction itself. I consider myself to be a "people person" and I truly enjoy learning about and forming friendships with my clients and colleagues.
Whether you are looking to buy or sell my goal is always to keep your best interest at heart and make the process as stress free as possible. My focus is doing what best serves your interests. I would be honored to represent you as your realtor.
Phyllis Roberts sold us our house 3 years ago and then sold it for us this year. She is the consummate definition of what a realtor should be. – Tim Peters
Our realtor Phyllis Roberts was amazing! She was extremely professional, knowledgeable, and friendly. She was flexible with our work schedules, showed us lots of places with our specific needs in mind, and found us a wonderful place to live. We really appreciated her professionalism and genuine concern for her clients. We will definitely recommend her to our friends and new colleagues. – Stacey Patton
When I decided to relocate my family from WA to TX, my sister referred me to Realtor Phyllis Roberts at JB Goodwin. This was a unique experience as my entire home search was done utilizing long-distance technologies via email, text messaging and the Marco Polo app to tour homes in my physical absence as I was in WA State. The process was amazing and Phyllis was the best person I could have ever hoped for to help navigate my home purchase. I was simultaneously selling my home in WA and after I received an offer and needed to find the right place in San Antonio, Phyllis dropped everything to tour multiple homes on short notice. Even beyond helping find the perfect place, she was there every step of the way through calculating comparable homes in the neighborhood to put in an offer based on knowledge of the area. She was there through inspection and helped fight for me as her client in getting the best value and outcome possible. Phyllis is more than just a Realtor...her close network of people and companies within the SA community is priceless. She helped refer me to a roofing company, painters, and flooring contractors that are doing the work on my home as we speak. She is all you could ask for and more in buying a home and I would recommend her to anyone purchasing or selling a home in the San Antonio area. Thank you Phyllis Roberts...you are Amazing! – Andrew Evans
Phyllis went above and beyond to get our house sold, she was awesome! We were out of state, and she filled in for us with checking contractors' work, replacing light bulbs and even had her son and husband helping with the yard. She also actively promoted the property and followed up on comments from agents and potential buyers who viewed the property. Truly grateful for all her help. – Robyn Traywick
Outstanding job, I could not have had a better agent. Made me feel like I was a family member. If you're looking to purchase or sell a house, Phillis Roberts is the agent you want. She is pleasant to talk with, knows real estate and will never let you down. – Pat Palombaro
I called up JBGoowin because I didn't know much as a first time home buyer. They got me in touch with my realtor, Phyllis, who was absolutely amazing. She gave us so much time and was on call anytime we wanted to see a house (especially with houses accepting offers on the day they were listed). She helped me find a home that I loved, even though it needed some repairs, that I saw when buying the house. She gave us references to businesses and people, who have done absolutely amazing work to fix up those issues. I highly suggest both the business and my realtor. – Trey Heideman
I fully suggest Phyllis to anyone who needs a realtor. She also dealt with a very unresponsive realtor on the sellers side, but she always managed to get him to get us the info we needed. We also needed to make some much needed repairs at the house, and with this being my first house and not knowing anyone, she referred me to some wonderful companies/people who have done great work on the repairs. – Eugene Heideman III
Phyllis was sent to us after we had some trouble with our previous agent. She came into the tense situation with a great attitude, well educated and confident on what we needed to do to sell our house. I appreciate her not being afraid to tell me the reality of situations. As well she went above and beyond in guiding us through some very challenging issues we had with our sale. I have had dealings with quite a few agents over the years and I say with confidence that Phyllis is the best we have ever dealt with hands down.
– Michael Snyder
Talk about putting in the hard work! Phyllis is tireless, fearless and positive. We never felt pressured or ignored. She's always willing to listen, give insightful information, share her vast resource pool of trades and provide solid advice. We felt like we had a friend on our side, who's also an expert realtor. It is without hesitation that I recommend Phyllis. – Ray Aguilar
Where do I start with this amazing woman. Phyllis is patient, positive and a "go getter". If you want your home to sell she is the one for you. We sold our home three days after going on the market, even with some surrounding property challenges. She will tell you the good and the bad of your unique situation, but in the end, she knows how to sell a home. My advise is to listen to her and it will sell, especially with what to remove for the professional photographer they use for the MLS...amazing, just amazing. Thank you Phyllis! – Wendy Pacheco
Phyllis helped us sell our home and buy another. She got us tens of thousands more on our home than other agents would even try to sell it for and fought hard to get us our new home for thousands less than asking. She's a tough negotiator and will make sure you are taken care of every step of the way. – Jeremy & Jennifer Duckworth
I was very fortunate to work with Phyllis Roberts. She was very attentive, understanding and easy to work with. We worked together to ensure that the best results were achieved. She also provided me any assistance with any of my personal needs as they pertained to moving, packing, contractors for repairs, etc. Yes, I would definitely refer Phyllis to friends and family. – Norma Ruiz
For a family moving to Texas from Northern Idaho, it was important for us to have a realtor that could understand our needs, be kid friendly and supportive during our move. Thanks to Phyllis Roberts who not only met our expectations, but exceeded them. – Roger & Sarah Amore
We hold great appreciation for Phyllis Roberts in her exceptional work and the endless hours of dedication during our search and eventual purchase of our first home. Phyllis never once lost sight of our goals or objectives. These are rare qualities in an industry where quality versus quantity is a constant struggle. Phyllis' ethical standard and devotion towards work is inspiring and should be held with great regard. Thank you for giving our family your best. We sincerely wish you this type of success in all your endeavors. – Charlie & Deborah Martinez